Battery drain issue due to media storage

[AkshayKevat]

Battery drain issue due to media storage .Any one knows solution kindly help it will be great advance thankyou.

Model : A80

[atechfreak]

Go to settings, apps, Instagram, data & clear cache. Do the same thing for WhatsApp as well. I will recommend you to take WhatsApp back up then delete the app, reinstall WhatsApp & restore the data. For Instagram, just delete the app, re-install & re-login. Culprit seems either Instagram or WhatsApp. Do click on three dots and accept the solution if your issue gets resolved by following these steps :)

[AkshayKevat]

Tried above solution didn't worked

[Rajj3]

Check this site -

https://www.technipages.com/fix-media-storage-is-draining-battery-on-android/

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[sarita1797]

Is your phone working fine?? After reset

[AkshayKevat]

No still same issue but yeah main culprit is Instagram and WhatsApp