Original topic:

Battery Slow Charge Problem

(Topic created on: 05-29-2024 11:47 AM)
916 Views
nvnkumar289
Active Level 2
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Galaxy A
After 6.1 update battery slow charge problem found samsung A53 5g
9 Comments
goodthings
Expert Level 5
Galaxy A
Kindly reset factory data with backup then try to it's again also charge your's device in cool atmosphere also turn off internet during charging. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Galaxy A
Factory data reset not the option. Need to fix the issue with instant update push.
goodthings
Expert Level 5
Galaxy A
After a major update reset factory data with backup is essential for your's device better performance. Thanks.
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Galaxy A
Apps can be installed later and gallery images can be back-up in system. But how to backup inbox message and call history ??
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Kuldeep_Raval
Expert Level 5
Galaxy A
Right
RohithSwapnesh
Beginner Level 2
Galaxy A
Try battery stat reset in system dump.
Just go to phone dialer and type *#9900# and choose batterystatsreset this would drain your battery now try charging
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device slow charging issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Kindly check if ''Multiple applications'' are running in the background of the device.

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.

Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Jamesash
Active Level 4
Galaxy A
I am also facing the same issue after updating the One UI 6.1.
Galaxy A
A53 Ka update nhi mila mujhe
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