Original topic:

Basic battery protection feature.

(Topic created on: 8 hours ago)
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Songlap
Active Level 3
Options
Galaxy A
Why Basic battery protection feature is not working on my phone? Though it is enabled.
5 Comments
Ninja_
Active Level 4
Galaxy A
When your battery is charged to 100%, charging will stop until the battery level drops down to 95% and then charging will start again.
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Songlap
Active Level 3
Galaxy A
I know, but it's not working. My phone is still charging after reaching 100 percent
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Galaxy A
Read the description again what basic battery protection does.
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Songlap
Active Level 3
Galaxy A
I know.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Battery Protect feature helps extend the lifespan of your battery by managing charge levels and preventing overcharging. However, it is set to limit the battery charge to 85% by default.

If you prefer to have your battery charged to 100%, you can disable the Battery Protect function.

Path: Settings — Battery and device care –Battery — More battery settings — Protect battery.

Once this feature is disabled, your phone will charge to its full capacity. If you have other concerns regarding Samsung products kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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