Back panel coming off! 1yr used only

[ri_chanchal]

I bought Samsung galaxy a52 last year's march, & last night i noticed that the back panel of my phone is coming off.!! 

It seems like the glue is out of temper or lost strength!

Now in this condition, what is the value of IP67 Rating? Where there's automatically a gap created between the device & its back panel!!

Please give me a solution.

Thanks. 😔

[Sid_Karna]

Check this..so many people are facing this.. that too repeatedly.

https://r2.community.samsung.com/t5/Galaxy-S/A52s5g-backpanel-popping-out-AGAIN/td-p/13288183

https://r2.community.samsung.com/t5/Galaxy-Gallery/A52s5g-Back-panel-issue-Photos-for-those-who-aske...

[Sid_Karna]

Solution is simple - go to the service centre and fix it. They will charge you around 800 Rs. Or you can go to any local service centre and fix it for 200(but not sure about ip rating if you do this).

[vivek006]

Do not get it glued from local store, it doesn't work.
Even I'm having same issue in my A52 & I glued it from local store 6 Months back but now since 1 month it's again peeling off..
Go to service center they will charge around 1k but I don't know it's quality..

[Sid_Karna]

Bro, I did it from Samsung authorised service centre and it came off in 4 months!!

[vivek006]

Only in 4 Months ??
I guess this A52 series have serious quality issues...

[Sid_Karna]

Same issue is there in S20 series bro.

Yes, barely 4 months. So, this time I went for local repair. Atleast, they are charging only 200 rs for pasting the panel back, compared to 800 by Samsung service centre.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[DrusePstrago]

It has been the same case for my s21fe and have found some other user's who has s21 ultra!
https://r2.community.samsung.com/t5/Galaxy-S/S21-Ultra-Back-Plate-Coming-off/td-p/12192996
https://r2.community.samsung.com/t5/Galaxy-S/S21-back-glass-coming-off/td-p/13366193
Really didn't expected this from samsung. If they are treating their flagship phone like this i can only imagine the quality of midrangers. I was getting used to and really like it's ecosystem but seeing it's cheap quality I am rethinking and planning to leave its ecosystem along with my family members, if they don't address it soon.