App crashing

[Nafu]

Does anybody experienced app crashing in samsung galaxy A7 2018. I've no access to certain apps like paytm, make my trip, clash of clans, OLA cabs.etc They were not opening once they installed from play store. If uninstalled those apps then the phone itself becomes dead for a few seconds and recovers.

[vishal3]

I m also facing same problem
does anyone know how to fix it

[Nafu]

it's asking to reset our phone

[vishal3]

any other solution except resetting the Phone?

[vishal3]

by the way Did you tried resetting it?

[Nafu]

not yet

[Nafu]

Owners of Galaxy A7 2018 pls send log files and error report to samsung team. They make a reply showing some measures to resolve this issue. If u can attach a screenshot to it. who knows they can fix it with next software update.

[admin_]

Thank you for being a part of Samsung community. We apologize for the inconvenience caused to you. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[vishal3]

update the apps and system web view which is provided now and the problem has been solved

[Nafu]

from where to update ?