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03-21-2021 04:41 AM in
Galaxy Ahello , i have a galaxy a9 and i got an issue where the rear camera became blurry , it happened as soon as i downloaded one of the software updates last year and the normal camera will never focus unless im really close to the object , all of the other cameras are working fine , i tried the safe mode method , clearing chase of the camera app and i even factory reset my phone and if it never worked .
alot of people with the same phone have this problem and someone before me made post on this : (https://r2.community.samsung.com/t5/Galaxy-A/A9-Camera-pictures-blurry-after-Android-10-One-UI-2-upd...)
but we never got a fix , i tried every single method avaliable on the internet but they never work .

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03-23-2021 11:45 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.
* Reset camera settings
Camera > Settings > Reset settings > Reset.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
