Original topic:

A9 Rear Camera Became So Blurry After One Of The Software Updates .

(Topic created on: 03-21-2021 04:41 AM)
525 Views
Samsung_p4uPw4S
Beginner Level 2
Options
Galaxy A

hello , i have a galaxy a9 and i got an issue where the rear camera became blurry , it happened as soon as i downloaded one of the software updates last year and the normal camera will never focus unless im really close to the object , all of the other cameras are working fine , i tried the safe mode method , clearing chase of the camera app and i even factory reset my phone and if it never worked .

alot of people with the same phone have this problem and someone before me made post on this : (https://r2.community.samsung.com/t5/Galaxy-A/A9-Camera-pictures-blurry-after-Android-10-One-UI-2-upd...)

but we never got a fix , i tried every single method avaliable on the internet but they never work .

 
1 Comment
Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes