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06-23-2021 01:07 AM in
Galaxy AThis will make the third update in three months I have had with my Samsung A30 phone. My back facing camera is still blurry.
It is indeed a Samsung software issue. We have had three updates in the past two months and before each update my camera works FLAWLESS. As soon as I update my phone or the update notification has been sitting in my drop down bar for a day or two. The camera starts to go blurry again.
Please fix this issue. The new UI is great, but my camera is important, also.

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06-23-2021 01:10 AM in
Galaxy A- Mark as New
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06-27-2021 01:57 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
* Clear camera lens with a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt, and dust from the camera lens.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
