SGlover999
Active Level 5
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Galaxy A
I used galaxy a50s model.
In this device , when i used camera 📷
Mobile has heated up .
I check that there are no app run in background. 
But I face this problem every time when i use my mobile's camera .

Please tell me the solution 🙏 
7 Comments
prabhjot8844
Active Level 3
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Galaxy A
exinos processor mein yahi dikkat aati hai
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SGlover999
Active Level 5
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Galaxy A
upka vhi yahi dikkat ata he keya sir ?
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messi6787
Active Level 6
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Galaxy A
GO AND CHECK THE PHONE TO NEAREST SERVICR CENTRE AND I HAVE ALSO USING A50S BUT NOT GETTING ANY PROBLEMS
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SGlover999
Active Level 5
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Galaxy A
I am not able to go any service centre in this corona situation
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Ehsank
Options
Galaxy A
send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

and if possible do visit service centre

Screenshot_20201223-115720_Samsung Members_65434.jpg

Screenshot_20201110-145908_Samsung Members_63169.jpg

SrajTech
Active Level 10
Options
Galaxy A
you can send error report
last time with one ui 2.5, the heating was minimal, which was normal with all phones
this issue can be easily fixed
Samsung_Support1
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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