Original topic:

A73 green/pink/white line

(Topic created on: 12 hours ago)
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apj07
Active Level 1
Options
Galaxy A
I have posted before regarding the green line issue in A73 and right now I have 3 lines. The trend i have noticed with the lines appearing was that it all appeared within two weeks of of a software update. This was true for all three lines on my phone.

Scamsumg does not care about its users, No free replacement after warranty, Even though oneplus was infamous for their green line they resolved it by making everyone eligible for a replacement.

They push out updates without testing and we have to suffer. We all should just stop buying their phones other than S series because scamsung only cares for higher tier phones. 
6 Comments
Wodehouse
Expert Level 3
Galaxy A
Green line issue is not confined to your phone. It is across all series including S series.
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apj07
Active Level 1
Galaxy A
Scamsung offered free replacement period for s series till September of last year if i remember correctly.
What resolution did owners of any other series of their phone get??
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Wodehouse
Expert Level 3
Galaxy A
Some of them got them solved through paid replacement and few could after a factory reset.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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