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04-12-2024 02:56 AM in
Galaxy A- Mark as New
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04-17-2024 05:05 PM in
Galaxy APlease accept our apology for this , you my try these steps :
-Make sure that the device is on the last update
-Turn off the Wi-Fi, GPS, and Bluetooth functions when not in use.
-In addition, reduce the screen brightness of your device.
-Optimize the phone to minimize the heat caused by processor intensive apps that drain the battery.
-Unused apps in the background may heat up the device.
-To resolve the issue, try ‘Background usage limits’.
https://www.samsung.com/ae/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...
-if the issue is not resolve you may raise error report for this https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/