Original topic:

A71 showing serious software issue

(Topic created on: 05-07-2021 04:51 AM)
2452 Views
Owais18
Active Level 5
Options
Galaxy A
After latest security patch update a71 got struck on restarting screen and after 1hr it turned on and saying serious software issue detected. What to do.

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Spacewalk100
Active Level 6
Galaxy A
Exactly facing the same issues with my a71 as well... . after update this problem occurs... .
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Owais18
Active Level 5
Galaxy A
Any solution? I've reported to Samsung but they haven't given an answer.
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Spacewalk100
Active Level 6
Galaxy A
Same no response from samsung... .
I don't know what kind of updated they have published... . This is really frustrating... . Anyways let's see whether it goes automatically or stays forever... .
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Spacewalk100
Active Level 6
Galaxy A
By the way are you facing any difficulties using the device in any such way...??
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Owais18
Active Level 5
Galaxy A
No problem so far, just after update it got stuck on samsung power on screen after that it got on, working fine but just the pop up of serious software issue detected.
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Owais18
Active Level 5
Galaxy A
Should we visit service center?
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Spacewalk100
Active Level 6
Galaxy A
I will suggest you not to visit the service center they'll just reset your or ask you take your back up then erasse everything... . That's what they can do as per my experience... .
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Spacewalk100
Active Level 6
Galaxy A
so wait until samsung release a new update which will resolve the problem or our phone stopped working automatically because of this update... .
Owais18
Active Level 5
Galaxy A
I don't think samsung will release update soon, i think we'll have to reflash firmware from service centre and get our motherboard checked.
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Spacewalk100
Active Level 6
Galaxy A
As per my experience there is no issues with our hardware... . If you wanna visit service center you can but it'll ruin your phone more that's what I can say... . either way you have to wait moreover service center will charge you money for this... . Now it's upto you... .
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