Original topic:

A70 android 10 Updates problem

(Topic created on: 05-03-2020 11:08 AM)
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bikelover1352
Beginner Level 4
Options
Galaxy A

Recently i had updated my a70 to android 10 and found many bugs

 

1.the assistant button can not be moved at any corner like it used to happen on android 9

2.i can disable one ui but after that recent app menu does not work which used to work on android 9 

3.device heats up more

4.device is laggy and specially whatsapp business hangs a lot can not swipe down for 2 seconds without getting phone hanged

5.its a shame on samsung by pushing out such a buggy update on a phone which cost so much money and create problem for users shame samsung

2 Comments
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolove "Overheating" issue kindly follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/ 

 

To resolve "phone lagging" issue kindly follow the given below steps:

1) Check app cache:-Settings> Device care>Storage>Clean now.
or a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.

2) Remove third party application: Settings>Apps>Select the third-party application from Apps Eg. DU Recorder>Uninstall.

 

For other issue kindly check with the below given steps:

1) Check device in Safe Mode:-Press and hold the Power key, when Power off icon appears > Press and hold the power off icon.
To exit safe mode:-Restart your device.
2) Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
Settings>General Management>Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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bikelover1352
Beginner Level 4
Galaxy A

i knew you guys would eventually copy and paste solution from your doc file saved as templete for fooling customers

 

but this answer does not help me already i have reset my phone and wasted 12 hours setting it up tell me something about the fix when it is going to come and y have you rolled back the 10 update for Indian users

 

and lastly y have you removed keyboard sync feature from your server is this the end of samsung?

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