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06-30-2025 07:13 PM (Last edited 06-30-2025 07:24 PM ) in
Galaxy A- Mark as New
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07-01-2025 12:14 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As you are facing multiple issues with your device, we kindly ask you to share the log file with us. Additionally, if you have any video clips or images that illustrate the problem, it would greatly enhance our understanding.
Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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09-09-2025 08:05 PM in
Galaxy AToday I have update my A36 5G mobile to android 15
Now facing charging Problem
Previously charging time from 20% To 80% take only up to 60 min.after update
When charging from 30 %to 80% Show initially only 60 min after some times it show 12 Hrs remain to complete charging
Developer of samsung
Please slove this problem
After update following problem faces even after June security patch update.
Also battery drain toooooooo muchhhhhhh fast after update
Battery charging slow
Removed preloaded Wallpaper
Battery charging toooo much slow.