Original topic:

A54 mobile, Power saving mode issue

(Topic created on: 06-21-2024 09:54 AM)
373 Views
SovanRout
Active Level 4
Options
Galaxy A
My phone is always on power shaving mode, except black screen/limit apps/screen. Today i face an issue related to power shaving mode is permanently activated.I can not do anything, even if i tried to switch off power shaving mode in the setting but now working.Pls tell me the solution.

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4 Comments
Ashutosh_595
Active Level 5
Galaxy A
Turn off adaptive power saving from Settings
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SovanRout
Active Level 4
Galaxy A
Adaptive power saving mode was off.I tried switch on and off also same result
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Skull_Hunt_A54
Active Level 10
Galaxy A
Report via error report on member app
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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