Original topic:

A52s

(Topic created on: 04-05-2023 07:24 PM)
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Himanshu1289
Active Level 3
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Galaxy A
After updating my a52s to one ui 5.1.... I am having a lot of battery draining issue.... if I am using Hotspot for 45 mins the almost 10-15% of my battery is gone. Is this normal or is there a draining issue? 
Also plz suggest which Hotspot band to use 2.4hz or 5hz to preserve battery? 
1 Comment
cs-member11
Moderator
Moderator
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Galaxy A

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.


Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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