Original topic:

A52s 5g network problem solved after update

(Topic created on: 09-29-2023 02:21 PM)
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Rajs4n
Active Level 1
Options
Galaxy A
Yesterday Recived security patch update of approx 1300 mb and after installing the update my network signal problem is solved now everything working fine but battery is draining fast...concern team must make update files with no errors so that samsung customer can use mobile happily...Thank you Samsung 
7 Comments
goodthings
Expert Level 5
Galaxy A
My dear reset network setting of both Sim one by one and also reset all setting of your's device in general management setting before this remove both Sim from Sim slots and without any Sim in slots restart your's device one time, flight ✈️ mode turn on and off one time also. Thanks.
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Tomino
Active Level 7
Galaxy A
IF the network is working fine, then why did you write the A52s 5g network problem? Well, how is the performance and camera?
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Rajs4n
Active Level 1
Galaxy A
Good
sudhakar35gm
Expert Level 1
Galaxy A
It will occur upto 3 charging and 3 discharging cycles. See after that.
rohitpachar
Beginner Level 2
Galaxy A
I am having this issue from a year and no support provided, 😕, I have to wifi even for basics things , everyone around me has high network speed even in 4g phones , I also tried to change the sim but no improvement
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sudhakar35gm
Expert Level 1
Galaxy A
Explain to the authorized Samsung service center and tell them to change the motherboard (if your phone is under warranty).
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your valuable feedback. It is our best endeavor to provide you with an impeccable product experience at Samsung. Software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. If you are facing a battery drainage issue on your device kindly perform the following steps to resolve your issue.

Charge in one go instead of charging many times as it affects the life span of the battery and battery performance

Perform Battery Optimization

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care/Battery and device care > Optimize > Optimize all options like Battery, Storage, and Memory

Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Check device network fluctuation

Kindly check whether the mobile network fluctuates frequently or if the network signal is low in your area. In both cases, the battery will drain considerably fast.
Recommendation: We recommend you avoid using it in areas with low network/fluctuation.

Reduce display brightness level

Kindly set the device display brightness in auto mode (If available).

Adjust screen timeout settings: Settings > Display > Screen timeout > Select minimum screen timeout.

Check and update the App: Kindly check which application or interface is using more battery from device care. And try to update the app or avoid using that app.

Close background running apps
Close all the background running apps when not using them,

Turn off auto sync of e-mails, app data, etc.
We request you turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.
The steps to turn off auto sync are:
1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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