Original topic:

Network issue

(Topic created on: 08-29-2024 11:18 AM)
254 Views
RAJpbx07
Beginner Level 2
Options
Galaxy A
I am using A55 now .Earlier I bought Samsung's A52s 5G. It is the best phone but in this A55 I am facing a lot of network problems. Sometimes it is shifting to 4G. Sometimes I am facing a lot of problems on 5G. When will this problem be solved? I have tried everything that I knew about Samsung phones.
6 Comments
Happy-User
Active Level 7
Galaxy A
A52s was good phone at that time, but A55 is weak phone with exynos 1480. You should have choosen Galaxy S23 or S23fe at same price. NETWORK problem is due to heating of phone, when its procesor heat 5g network modem in IC of phone stops, only 4g modem works. all samsung mid range exynos processor's(1380,1480 etc) have this network problem.
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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AgPrince
Active Level 6
Galaxy A
Can you please stop spamming this message everywhere? Atleast change the message to You are most welcome instead of this grammatic error that you cut and paste everywhere if you are doing it for some community points?
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ashokkkkkk
Beginner Level 2
Galaxy A
Mere pass a33 5g but not working 5g
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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