Original topic:

A34 Issue after one ui 7

(Topic created on: a week ago)
95 Views
Harshsingh121hm
Active Level 1
Options
Galaxy A
After updating a34 5g recently...sometimes while unlocking it stops...only black screen seen..After repeated attempt it starts. Even side key won help in unlocking...occasionally
6 Comments
Romitmakwana
Active Level 3
Galaxy A
Same with me i am also facing this issue
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Romitmakwana
Active Level 3
Galaxy A
Solution of this issue is dont turn on power saving mode.
Rest the phone works smooth but don't turn on power saving mode.
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anshulM7777
Active Level 1
Galaxy A
Same with me
Yesterday my A34 was on charging
When I unplugged it
Screen turned black
Only battery percentage 86% was showing .
No any key was working
After 5 min the screen turned on automatically
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Zayed7
Active Level 1
Galaxy A
Do you get one ui 7 update on a34 in india
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8618374245
Active Level 1
Galaxy A
Same issue i am also facing
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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