Original topic:

A33 5g not connecting to airtel 5g

(Topic created on: 01-09-2025 06:41 AM)
215 Views
sanjay192i8
Active Level 5
Options
Galaxy A
My Samsung A33 is not able to connect to airtel 5G network. 56 is enabled in network option. SIM is having 5G plan enabled. Same SIM when put in my other phone, 5G works. So 5G coverage is available in my area. Please help why airtel 56 not working on my Galaxy A33 phone. Phone running on One Ul 6.1 Android 14
#connectivity problem
#A335g

8 Comments
goodthings
Expert Level 5
Galaxy A
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots also interchange Sim in slots also turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
sanjay192i8
Active Level 5
Galaxy A
Done everything before but it is not working
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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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sanjay192i8
Active Level 5
Galaxy A
Done that
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goodthings
Expert Level 5
Galaxy A
Your's most welcome.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly visit the given links to resolve your issue.

5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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akashhahmed
Beginner Level 2
Galaxy A
Why is unlimited not working? My 5G is working but it is not unlimited
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