Original topic:

Issues with Samsung Members app , website

(Topic created on: 10-15-2020 04:13 PM)
160 Views
TimonN
Expert Level 3
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Community Guidelines
Hello,

I have noticed that since last 2-3 days, Samsung Members app and also website performance has gone down.
It is very slow to open posts, post comments, open replies. Also posting images , screenshots is taking very long time compared to earlier. It has become very slow, frustrating experience to post.

Request admin , moderators to check this and try to fix. 

Has anyone else also experienced this ?
6 Comments
MrDragone
Active Level 9
Community Guidelines
Make sure your Member app version is latest or wait for next updates . it is a bag which will be fixed by Developer as soon as possible.
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TimonN
Expert Level 3
Community Guidelines
Bro , I always update apps as soon as update is available.
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Emmanuel_J12
Moderator
Moderator
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Community Guidelines

Clear your cache data and then try again :)

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TimonN
Expert Level 3
Community Guidelines
Will check.
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DrPeter
Expert Level 1
Community Guidelines
this issue is not due to this app.

this lag occur when your device has a pending software update.

So, After you install that software update, this Samsung members app will become normal.

I had experienced this already.
TimonN
Expert Level 3
Community Guidelines
Yes , now it has improved.