Help me... please help 🙏 😢

[PrajwalKasture]

Mere Galaxy m12 ka Storage full ho gaya Hai kya karu please help me...

Mere pass laptop,computer nhi Hai 😒 

Please help🙏 🙏 🙏 

[Anonymous]

For your information, Google Photos works in two ways,

1. As a regular gallery app (where you can see your internal data, like Photos & Videos)

2. Also provides options for backup in 2-3 ways. And after backup also gives you options to free up backup data from internal or offline storage.

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same and please follow the easy troubleshooting steps which might help to solve the issue.

Step 1: Uninstall Unwanted Apps and Games.
Step 2: Clear Cache and data of heavy application to clear storage. Please follow the below steps:

A: Clear App data: From Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, tap Clear data, and then tap OK. This will completely wipe the app and reset it to the original settings.

B: Clear an App's cache: From Settings, swipe to and tap Apps. Select the app you want to clear. Tap Storage, and then tap Clear cache.

Step 3: Move Apps to SD Card.
Step 4: Delete or Move Offline Maps to the SD Card.
Step 5: Delete Unnecessary WhatsApp Media files.
Step 6: Cleanup Media Files and Download Folder.
Step 7: Change Camera Storage to SD Card.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support