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09-20-2024 11:24 AM in
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09-20-2024 11:44 AM in
Community GuidelinesI got white line on my s21 fe phone because of one small scratch on frame they declined free replacement and asking me to pay 10k
My family also Luke's samsung using only samsung phones
I don't know why they are doing this to loyal customers

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09-21-2024 09:19 AM in
Community GuidelinesDear Samsung Member,
Greetings from Samsung Customer Support!
We want to inform you that it is our best endeavor to provide you with an impeccable product experience at Samsung. Our highly qualified service engineers here at our service center. However, you have already visited the service centre and they have guided you through the information after the physical inspection of your device. So, the chargers are applicable for the repair which will confirmed by their end.
Warm Regards,
Samsung Customer Support
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09-26-2024 09:02 AM in
Community Guidelines