My dear clear catche and clear data of this app then uninstall it and then reinstall again this app also restart and reset it's. Then try to it's again. Thanks.
As per your concern, we would request you to kindly perform the following steps to resolve your issues.
1. App update: We have released a watch plug-in that improves this phenomenon, so please update the plug-in in the Wearable app.
a. Run the Galaxy Wearable App. b. If a manual update notification occurs, agree and proceed with the update to check if the problem is resolved. Path : (Mobile phone) Wearable app > upper left menu > Wearable information > Update menu is activated if there is a plug-in update version > Update.
2. If the app does not update (infinite loading, etc.) or the problem is not resolved even after updating the app
Delete and reinstall the Wearable app, initialize the watch, and reconnect. 1. (Mobile phone) Home screen > Apps > Wearable > Long press > Delete. 2. Would you like to delete Galaxy Watch4/5/6 Manager. Select 'Delete' when a pop-up occurs. 3. (Mobile phone) Galaxy Store > Install Wearable app. 4. Watch initialization. 5. Watch and mobile phone connection.
In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
