Hello LM10 please check if the software is updated . Also please charge
your device with other charger and then check the issue . Kindly perform
reset settings if still the issue exists in safe mode . If reset
settings does not help in resolving the ...
Hello alvee556 , you will be happy to know that your device has already
received Q update. Please, go to settings and search for software update
to get latest android version according to Samsung representative