Told him to complain @samsung but he needed the phone for his official purpose., hence he couldnt wait. Since then I have been sharing the issue here and also on twitter as well so that some resolution can be provided by samsung
Same thing happened with a frds s23 ultra day before yesterday, he visited the service center yesterday and they told him ' its not due to software update, but you might have damaged the phone somehow'. Firstly even his phone was without any dents an...