I started using a Samsung phone again after a gap of 10 years, and I’ve noticed that the quality of service at Samsung customer service centers has worsened during this period. In Kochi, there is no proper customer management system in place. I had t...
Samsung's update policy has often been criticized for its fragmented rollout. Unlike Apple, which releases iOS updates simultaneously across all eligible devices, Samsung staggers updates based on region, carrier, and device model.Samsung diversifie...
Samsung offers numerous products and variants with similar specifications. What is Samsung's strategy? The company seems to be confusing customers with its wide range of options, spanning from low-range to premium devices. What is the need for so man...
