EVIDENCE OF PRODUCT DISCRIMINATION by Samsung India:My #GalaxyF54 5G developed the systemic #GreenLineIssue after a software update (Service Center confirms the defect).The attached WhatsApp screenshot proves Samsung offers **FREE, Out-of-Warranty O...
I am writing to formally report a critical display failure on my Galaxy F54 5G device, which has recently developed a persistent vertical green line on the screen, which started as a single line after 9th August update and has been continuously incre...
Same status of my phone also. I am also planning to move to Consumer Court, they are offering discounted paid replacement for manufacturing defect/substandard hardware, which is unacceptable.
True, they take advantage of dysfunctional justice system and limitation of customer to invest their time and money to pursue the case, thus dumping substandard hardware in 3rd world countries.
I am hopeful of speedy resolution of root cause and Samsung to meet the ethical and moral standards in Corporate governance and customer satisfaction and also uphold customers trust in the brand.
