I'm unable to add Q990C.THE smartthings app remains stuck at getting things ready. I've Uninstalled and reinstalled the app and also reset the soundbar.Pls help

I'm unable to see preferred sim options under SIM manager to selectI'm using S24 ultra purchased from USA.I have an airtel physical sim and a jio esim that I activated.I want to use jio for data but airtel for sms and calls.Attaching the screenshot....