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Beginner Level 2

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Aoa,My samsung galaxy s10+ battery is drastically decreasing and when click on Camera and Torch the message pop-ups that these are being used by some other app. I have visited Samsung seevice located in Johar town and they advise to format the phone....
My Note 10+ is not charging. When I connect it to charger it says port or charging tip is wet and will be fine after several hours whereas i didnot take it to water or any wet surface. It is almost 6 days and I'm wirelessly charging my device. Any so...