 sorry to hear that

Hi. 7 days, received today. No confirmation email. I used the reference number that show up after you claim and the way bill number to track on www.courierit.co.za or call 0860 7267 864(11 numbers is correct) to track if Samsung has despatch it

Hi . Use the the reference number you received after claiming, as the way bill number on www.courierit.co.za. Or call 086o 7267 864 , yes it's 11 numbers

Thank you 