when i didnt receive the email last week, I called at the helpline of samsung 0800 72678. Gave them details of my cell phone and lady told me that the concerned dept would call me. and the same day i received a call from Samsung for address confirmat...
i got a call today after redeeming on 11th february. They confirmed the address and said i would be delivered my buds within 6 to 7 days. Hope for the best.
i still havenet received any email or call from samsung. its been 4 days that i redeemed my voucher in members app. Even my benefit banner is still showing up on the app.蘿 nothing written like "redeemed" or waiting for approval.. it still shows redee...