I'm from Bangladesh, I still haven't received Android 13 update on A53. when will i get?

After the A50 Android 10 update, the mobile automatically shuts down and turns on automatically ten minutes later. I have already factory data reset the mobile once, but nothing is working after that. Please help me..

After the A50 Android 10 update, the mobile automatically shuts down and turns on automatically ten minutes later. I have already factory data reset the mobile once, but nothing is working after that. Please help me..