Original topic:

Galaxy A50 Android 10 update problem...

(Topic created on: 06-07-2020 06:26 AM)
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ashrafmuhammaduddin
Active Level 1
Options
Galaxy A

After the A50 Android 10 update, the mobile automatically shuts down and turns on automatically ten minutes later. I have already factory data reset the mobile once, but nothing is working after that. Please help me.. 

2 Comments
bunnybunny13
Active Level 2
Galaxy A
check the option auto restart is off or not
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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