Original topic:

WhatsApp issue in Watch 6 classic

(Topic created on: a week ago)
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vive1985
Active Level 4
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Wearables
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Can someone help me with this error? WhatsApp was not syncing, so I uninstalled it and then reinstalled it multiple time. but this error is coming up again and again. It is also showing that this version has been obsolete and asking to install the latest from the Play Store. I did, but still, after installing it, it is not opening. However, as soon as this error comes up, my phone's WhatsApp is showing that WhatsApp is trying to connect.
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vive1985
Active Level 4
Wearables
Image of issuewHYCNsNFi0.jpg
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Pkumar28
Active Level 6
Wearables
Update WhatsApp from watch playstore. Even i had the issue but after updating its fine
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cs_member10
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Path share log file: Wearable app>Three dots> Settings>Contact Us> Send feedback> Choose Composer> Select error report > Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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