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Original topic:

Watch6 message error

(Topic created on: 05-10-2024 03:59 PM)
32 Views
troye17906
Beginner Level 3
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‎04-29-2024 11:25 PM in 

Wearables
Hi, does anyone know why samsung watch6 keep sending old notifications and how to resolve?
2 Comments
Tendai777
Active Level 10
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‎04-30-2024 11:42 AM in 

Wearables
Perhaps check you watch notification settings in the galaxy wearable app
Nicky_sam03
Moderator
Moderator
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‎05-10-2024 03:59 PM in 

Wearables

Thank you for reaching out troye17906.

 

Please follow the troubleshooting steps below;

  1. Clear Notification Cache: Start by clearing the notification cache on your Samsung Galaxy Watch 6. On your Wearables app go to Settings > Notifications > Clear cache.

  2. Restart Your Watch: A simple restart can often resolve software glitches.

  3. Update Software: Ensure that your Samsung Galaxy Watch 6 is running the latest software version. Go to Settings > About watch > Software update > Download and install if updates are available.

  4. Reset Your Watch: If the issue persists, you may need to reset your Samsung Galaxy Watch 6 to its factory settings. Keep in mind that this will erase all data and settings on your watch, so make sure to back up any important data before proceeding. You can reset your watch on your wearables app by going to Settings > General > Reset > Factory reset.