Watch6 battery drain issue after Update.

[jash_720]

Few days back there was a Update in my Watch6. After that i have observed that watch battery life has become shorter. (Photo attached) At 5:30 pm (IST) battery level was 45%, and currently at 7:15pm (IST) is 9%. Within less than 2hrs battery drain 36%. 

Note: just before Update, i did Watch diagnostics. All things wre good. 

[Battery level on Right side vertical Complication] 

[Fedron]

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[MOORTHIS]

Same issue to my watch also

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve the battery-draining issue.

There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life.

For example, certain apps can increase battery consumption.

● Inspect the watch and charger for physical or liquid damage.

● Use only Samsung-approved chargers and accessories, which are specifically designed for the device. The Watch cannot be charged properly with a third-party charger.

Follow the given tips to resolve the battery draining issue:

1: Perform a diagnostic- If your watch is paired with a Samsung phone, you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition.

2: Update your apps: Sometimes apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance.

3: Update your software.
● From your phone: Galaxy Wearable app > Watch settings or SETTINGS > About watch > Update watch software Or tap About Gear > and then tap Update Gear software.

● Tap Update now or Download updates manually, and then follow the on-screen instructions. If desired, you can choose to automatically update the software by turning on Auto update or Download updates automatically. The watch will disconnect during this time.

● After checking for software updates to your watch, check if any updates are available for apps installed on your watch.

4: Turn off unused health trackers.
Sleep: Tap Settings at the bottom of the menu, turn the switch off, and then tap OK to confirm.
Heart rate: Tap Auto HR Settings from the bottom of the menu, and then tap Never.
Stress: Tap Auto stress settings from the bottom of the menu, and then turn the switch off.

5: Delete data and close background apps.
Note: These steps do not apply to the Galaxy Fit.

From your phone: Galaxy Wearable app > Watch settings or the SETTINGS tab > About watch or About Gear > Storage > CLEAN NOW, > tap the Back (<) icon > RAM > CLEAN NOW.

6: Turn off network connections.

7: Turn off Watch always on.

8: Turn off voice wake-up in Bixby or Google Assistant.

9: Customize your notification settings: From your phone- Galaxy Wearable app >Watch settings or the SETTINGS tab > Notifications > Advanced notification settings > switches > Show with details and Turn on screen.

10: Turn on power saving mode: Press the Home key (Power key) on your watch, > Settings > Battery and device care > Battery or Battery management > switch next to Power saving.

11: Do not expose your watch to temperature extremes: Exposing your watch to very cold or very hot temperatures can shorten the watch's battery life and could lead to damage.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application(Wearable app>Three dots>Settings>Contact Us> Send feedback>Choose Composer> Select error report > select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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