Original topic:

Watch4 Display issue

(Topic created on: a week ago)
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swarajbadhei
Active Level 1
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Wearables
I have been using my Watch4 44mm BT variant for 3 years now.
After the recent update the screen went orange with a burnin at the top of the screen, where the time usually shows up.

Attached image.

Visited Service centre and they quoted approximately 8,000/- INR for screen replacement with 3 months warranty. 

I am not sure if I should invest this much in the screen replacement and also is it going to last at least a year.

I am an active person with daily workouts, just to give an idea of the watch usage for my case.

If anyone faced the same thing or any idea on what should be done, please let me know. 



image


Thanks in advance
11 Comments
Wearables
By 2025 Aug
cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have already connected with our service team, they have guided you after inspecting the device. According to Samsung policies, please be informed that charges for repair are applicable. We recommend that you kindly coordinate with the service team for any further assistance regarding this matter.

They will ensure you receive original parts at a genuine cost, along with a service invoice for your records.

Warm Regards,
Samsung Customer Support

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