I am using Galaxy watch 7 (LTE) with S23. When try to setup mobile plan I am getting error or white screen. I am using prepaid eSim for Airtel on my S23.
Anyone has any idea how to setup this or faced similar situation.
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
Activating the Galaxy Watch’s mobile network: You can receive calls and messages on your Galaxy Watch without mobile devices and also use various other services through the mobile network after activating it.
1. Check that the service providers of your Galaxy Watch and mobile device are the same. The connection method may vary depending on the service provider and region.
2. The mobile device must be connected to a Wi-Fi or mobile network.
3. You can activate the mobile network only when you use a mobile device running the Android operating system 5.0 or later and with 1.5 GB of RAM or more.
4. If the mobile network cannot be activated properly, contact your service provider.
5. While connecting your Galaxy Watch to the mobile device, activate the mobile network on the Mobile service for your watch screen.
6. On the Galaxy Watch’s Apps screen, tap Settings → Select Connections → Select Mobile networks and follow the on-screen instructions to complete the connection.
7. Kindly use postpaid Airtel E-sim.
8. Launch Galaxy Wearable on your mobile device, tap SETTINGS → Select Mobile networks, and then follow the on-screen instructions to complete the connection.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
