Original topic:

Watch 6 classic

(Topic created on: 11-17-2024 07:15 PM)
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princedua
Active Level 4
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Wearables
Dear Samsung,

Watch 6 classic is not updating call logs. Whatever call i dial from my phone (fold 5) or get receive or miss calls, watch 6 doesnt show it on its phone app.. Iv tried resetting the watch and the problem was solved then it was working fine and showing every call log detail. It worked perfectly for few hours and today again its not updating any recent calls i dial or receive on my phone.. Now this is irritating. Please solve this at earliest. 
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Shank_Sar
Active Level 9
Wearables
Same problem with Watch4 also....
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cs_member10
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps on your device but still facing issue. So, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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