I recently purchased the galaxy buds 3 pro for a heafty amount of money. I detected an issue with the charging case of the buds. The charging case tends to drain battery even when the buds are inside the case and are at 100%. I have observed a battery drain of 15 % overnight. Took them to the service center, but they said that the buds are fine and have no issue in them, but even after getting checked by the service center i am still encountering the problem. The samsung people just call to inquire about the issue and do not offer any solution to the problem, what should I do?
As per your query, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.
I have the same issue. Another issue is that when the buds are in ear and without taking any calls or listening to any music and without anc and without ambience mode on. The battery of buds is draining 8% in 1 hour.
