Samsung Watch 5 Lte Contacts Not showing

[JohnSanthosh]

I'm recently having some issues with my Samsung Watch 5 Lte and its contacts and calls functionality. Here's what's happening:

Missing Contacts: The Contacts app on my watch shows no contacts, even though they are present on my connected phone, the Samsung S23 Ultra.

No Contact Names on Calls:When I receive calls, only the phone number is displayed, not the contact name.

Resetting Doesn't Help: I've tried resetting my watch to factory settings, but the issue persists.

Additional Information

My Watch 5 Lte is connected exclusively to the Samsung ecosystem, with no other devices paired.

I'm running the latest software versions on both the watch and the phone.

Has anyone else encountered this problem with their Samsung Watch 5 Lte? If so, were you able to find a solution?

I'd really appreciate any troubleshooting tips or suggestions you might have. Please share your thoughts and experiences in the comments below.

[JohnSanthosh]

Here is the watch issue photos .

[S_Kumar73]

After one ui 5 update, all the issues raised. Especially getting only 1½ days battery life only. Everyone promote watch 5 pro gives 4 to 5 days battery life

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

[JohnSanthosh]

How to send Samsung Watch Log file? It's shows phone only in Samsung Member App.

[gamehunter83]

I have the same problem. I bought the watch 4-5 months ago. The problem has been going on since the beginning.

[JohnSanthosh]

Update: I'm happy to report that it's been resolved! I simply performed a reset on both the watch and the wearable app on my phone. This seems to have done the trick and everything is now working smoothly again. Now the contacts is showing in the watch.

Just thought I'd share this in case anyone else encounters a similar issue. Resetting the watch and app might be a quick and easy solution for you too!

[gamehunter83]

After resetting the watch, the problem is fixed, but after a while the contact list is empty again.

Please help. :(

[Chxy]

Could you please tell us how it is done?

[akshaydeepz]

Hey Currently I am also facing this issue I don't know what to do I did try reset both app and the watch but it's not working