Original topic:

Orange Screen on Watch4

(Topic created on: 08-09-2023 11:00 PM)
10192 Views
Vaibhav90
Active Level 1
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Wearables
My watch is stuck to orange screen, though it functions normally otherwise - I mean I am getting notifications, ran watch diagnostics via Samsung members app - all seems fine but the watch is stuck on orange screen. 

Any suggestions?

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cs_member10
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your watch. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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KirenH
Active Level 1
Wearables
Same happened to my watch and the service center says it will cost ₹6500/-. This watch is just few days out of warranty.
Vaibhav90
Active Level 1
Wearables
Can you please check why is this happening to multiple devices right after software update?
sachin2323231
Active Level 1
Wearables
why same issue is faced by several peoples.samsung should resolve this issue.
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Hardy5122
Beginner Level 2
Wearables
Same problem with my watch . Went to service centre they said screen ia broken and its repair cost is 7k inr. I don't know what is this manufacturing defect that same problem is happening with many of galaxy watch users whose watch is above a year old.
dunge0n
Active Level 3
Wearables
My watch 4 also suddenly turned orange while i was in office, any solutions.
Vaibhav90
Active Level 1
Wearables
I suggest to visit service center, that's the only option.
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dunge0n
Active Level 3
Wearables
Visited ...they are telling we need to change the display which will cost 6k..the watch itself is available for 6200 on Amazon
keshu2k20
Active Level 1
Wearables
Same issue with my galaxy watch
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sachin2323231
Active Level 1
Wearables
they will ask for more than 6000rs even when your product is under warranty.
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