Issue with buds desktop application

[vvnsk]

Hi everyone ,

I connected my buds with my laptop and it is working fine but when I am trying to connect with buds application it is showing this issue.

Has anyone got this issue ??

[umesh30]

Have you done as told in the warning.?

[vvnsk]

Yes

[rakshithkumarms]

I think ur pc doesn't supports Bluetooth

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to update the software, if you are facing any issue after the updating.

Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support.