Original topic:

Galaxy watch 6 classic lte connecting issue

(Topic created on: 11-17-2023 08:47 AM)
301 Views
Jaisanthosh1987
Active Level 1
Options
Wearables
Hi,
Recently purchased Tab s9plus lte and galaxy watch 6 classic lte, 
Both devices are not pairing. When i tried thro' WEARABLE app on TAB, watch icon not even showing on TAB S9
I asked customer care, they told to visit nearest samsung service centre, i did.
I was surprised when they told this tab doesn't have option to connect with galaxy watch and i have to wait till next update.
I dont when samsung will take action on this issue and sort out.
i am very disappionted 

Thank u
3 Comments
Gst26
Expert Level 5
Wearables
I am not sure about whether tab S9+ lte supports "Galaxy Wearable app" or not & neither I am sure about any future update for this functionality to S9+lte tab 🤔.. But if this Sim (used in Tab.) is not your default Sim & I am sure it might not be ?? Then pair with the handset having default Sim irrespective of Samsung or any other Android Smartphone (Pairing with other Android phone is bit tricky but you can manage it with your Samsung A/c). Your Operator should support this Functionality of Pairing with same mobile number in your handset eg- Airtel/Vi supports only to postpaid customers while Jio to both prepaid as well as postpaid, BSNL don't support it at all..So take advantage of Lte watch accordingly..Thnx..
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Dr_Vivekvh
Active Level 7
Wearables
Tab series don't support samsung wearable app for watches
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cs_member10
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already visited the service center we would request you to kindly share the job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful for us to resolve your issue.

Warm Regards,
Samsung Customer Support