The issue you're experiencing with your Galaxy Watch getting locked despite being worn on your wrist is likely related to the "Wrist Wake" or "Wrist Recognition" feature.
Here are some troubleshooting steps to help resolve the issue:
*Troubleshooting Steps*
1. *Check Wrist Wake settings*: Ensure that Wrist Wake is enabled. Go to _Settings_ > _Advanced features_ > _Wrist Wake_. 2. *Adjust Wrist Recognition sensitivity*: Try adjusting the Wrist Recognition sensitivity. Go to _Settings_ > _Advanced features_ > _Wrist Recognition_. 3. *Check for software updates*: Ensure your watch is running the latest software. Go to _Settings_ > _Software update_. 4. *Reset Wrist Recognition*: Try resetting Wrist Recognition. Go to _Settings_ > _Advanced features_ > _Wrist Recognition_ > _Reset Wrist Recognition_. 5. *Disable and re-enable Wrist Wake*: Try disabling Wrist Wake and then re-enabling it. Go to _Settings_ > _Advanced features_ > _Wrist Wake_.
*Additional Tips*
1. *Ensure proper wear*: Make sure the watch is worn snugly on your wrist, with the sensor touching your skin. 2. *Avoid loose or tight wear*: Avoid wearing the watch too loosely or too tightly, as this can affect Wrist Recognition.
If none of these steps resolve the issue, I recommend reaching out to Samsung support for further assistance.
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Under Settings ➝ Advanced Features there are following settings: 1. Disconnection alerts 2. Water lock 3. Customise buttons 4. Status indicators Gestures 1. Answer calls 2. Dismiss alerts and calls 3. Quick launch 4. Bixby There's no wrist recognition setting.
As per your concern, we want to inform you that when you reset the watch all of your personal data will be removed, and the watch will restore back to its default settings, so you won't have to worry about personal info still being on it. You can reset your watch using the Settings or with the Galaxy Wearable app on your phone. Note: Before performing the factory data reset, don't forget to backup all the important data stored in the Galaxy Watch.
Galaxy and Gear watches: Step1: Open the Galaxy Wearable app on your connected phone. Step2: Next, tap Watch settings. Step3: Tap General, tap Reset, and then tap Reset again to confirm.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
