Original topic:

Galaxy Watch 7 44mm slow charging issue.

(Topic created on: 08-18-2024 11:11 AM)
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Hallicinaxx
Active Level 4
Options
Wearables
I have noticed a strange issue with my Galaxy Watch 7 44mm LTE variant. It takes around 2 hrs 15 min to fully charge my watch. Is it normal? I have tried charging with 45W as well as 25W samsung charger. 
4 Comments
ketani72
Active Level 9
Wearables
Strange indeed. Shouldn't take that long under normal circumstances. Just check under your watch settings >battery, is there an option for fast charging
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Hallicinaxx
Active Level 4
Wearables
No such option is there.
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cs_member10
Expert Level 5
Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that the Galaxy Watch7 device has a new rear sensor design to improve sensor accuracy over previous models. As a result, it is possible to assess health-related data points that were not previously supported as well as take more reliable measurements during prolonged or specialized exercise.

furthermore, the new sensor design required changing the shape of the back glass. That alteration increased the distance between the internal wireless charging coil and your device, which may result in slower charging and increased heat generation.

To experience faster charging times, it is recommended to use the included wireless charger for Galaxy Watch7.

Warm Regards,
Samsung Customer Support

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Hallicinaxx
Active Level 4
Wearables
Kindly mention the power supply of the provided charger. Is it 15w or 10w?
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