Galaxy Buds 3 right side is not Charging

[VikasSardhara]

I pre-ordered Galaxy Buds 3 Gray. Now it is Aug 5 around 15 days after I getting it right earbud is not charging. I used Samsung Official Charger. 

Main thing is I purchased Galaxy Buds 3 in U.S. and after I week I went to my home country for a while so I also can not return it because last date of return is Aug 9 so I also can't do that.

In the end, I want this earbuds but I don't know how to fix it so can someone help me? 

In this image, you can see only left is showing not right one

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support