Customer Care

[111Irfan111]

I am surprised that suddenly, My Galaxy Watch

4 Classic's Display has gone Pink with a white

line on top and is not displaying anything after

the recent UI Watch 5 update. The watch is

working in the background and the screenshot

is given as an attached file. Even after force

restart it shows a Pink screen as soon as the

screens start. Pls help me to sort out this

problem.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[_Suji_]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[Namo1507]

Same issue. Is your issue resolved?

[SubhrajitCk]

Same issue with my watch as well.They quoted me Rs.6500 as replacement cost of the display and service centre informed me that the only solution was replacement of the screen.