Original topic:

Charging issue

(Topic created on: 09-08-2025 07:43 AM)
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saurabh9555
Active Level 5
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Wearables

image

My Watch 4 BT is not charging, showing this message. Any solution?
4 Comments
Samsung_OneUi
Expert Level 5
Wearables
Do not charge it for some time. Keep it as it is. It charges through wireless charger so it need to be cool down. This happenes sometimes. Just wait for some time then put it in charge.
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ManojSaxena
Active Level 3
Wearables
Only one solution: Do not put your watch on charging until the heat goes away. When the watch is not heating up, put it on charging. You need to wait for some time
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anudp
Active Level 6
Wearables
Switch off the watch and put charging
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cs_member10
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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