Buds 2 problem

[Kishorji]

My Buds 2 is having problem in increasing or decreasing the volume and connecting. Apart from this, I am having no problem in connecting to my other mobile and tab and in increasing or decreasing the volume. I am having problem only with this mobile S23 Ultra since many months.

[Kuldeep_Raval]

No problem like you said in my buds2

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly reset the buds:
Step1: Kindly open Galaxy Wearable App.
Step2: Tap on about earbuds.
Step3: Reset earbuds.

In case the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[navinmbnair]

Try switching off the 360° audio feature from wearable app